DGCA seeks report as GoFirst leaves behind 50 passengers in Bengaluru

New Delhi: DGCA has sought a report from GoFirst after the airline's flight from Bengaluru forgot to board over 50 pax at Bangalore airport on 9th Jan. 53 out of 55 passengers were shifted to another airline for Delhi and onward, remaining 2 asked for a refund which was paid by the airline.

Criticising the airline for their flagrant irresponsibility, numerous customers claimed on Twitter that a GoFirst flight departed Bengaluru this morning with a busload of passengers still waiting on the Tarmac.

According to complaints on Twitter mentioning the airline, Civil Aviation Minister Jyotiraditya Scindia, and Prime Minister Narendra Modi's office, Flight G8 116 from Bengaluru to Delhi took off around 6.30 am leaving more than 50 passengers behind.

In response to at least three of these tweets, GoFirst airline requested customers to provide their information and stated, "We apologise for the inconvenience caused."

A screenshot of the ticket was posted by Satish Kumar, whose Twitter bio reads "young BJP." 

“Flight G8 116 (BLR - DEL) flew leaving passengers on ground! More than 50 passengers on 1 bus was left on ground & flight took off with just passengers of 1 bus on boarded. Is @GoFirstairways @JM_Scindia @PMOIndia operating in sleep? No Basic checks."

Flight G8 116 (BLR - DEL) flew leaving passengers on ground! More than 50 passengers on 1 bus was left on ground & flight took off with just passengers of 1 bus on boarded. Is @GoFirstairways @JM_Scindia @PMOIndia

operating in sleep? No Basic checks. pic.twitter.com/QSPoCisIfc

— Satish Kumar (@Satishk98130718) January 9, 2023

One among those left behind was Sumit Kumar, a Bengaluru-based employee of Autopact. “The passengers were given an alternative to take an Air India flight this morning at 10:00 am," he said.

Adding to this, Kumar said “We are more than 54 plus on the bus. The boarding wasn't completed. 6:20 am was the flight, and they put us on another flight Air Flight at 10 pm. There were four buses. We were on the third bus. The passengers on the fourth bus boarded. However, the third bus, near the gate. Taking off from Bengaluru to Delhi. The ground staff were checking whether the flight took off or not. They said initially the flight will return, but after taking I missed my meetings. DGCA hasn't responded yet". This is going to be my last flight on GoFirst.”